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Title: Future Proofing Global Capability Centres
Synopsis

A consensus on the great opportunities for Indian GCCs to continue to play an innovative role in global parent organizations’ digital transformation journeys. The discussion proceeded to cover sharing of cases of successful GCCs in India and the challenges they faced, the role RPA could play in long term cost optimization and revenue generation for these centers, how automation helps to create better experiences for customers, employees and business partners and how success could be achieved by marrying technology with the core purpose of an organization. The participants agreed that RPA is a crucial component of overall automation possibilities and it lays the foundation for the use of digital intelligence, AI, and more intuitive capabilities.

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About Automation Anywhere

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only web-based and cloud native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,400 partners, Automation Anywhere has deployed over 1.8 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.