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Title: Next-Gen BPM Summit

Synopsis

BPM providers are undergoing rapid transformation due to the extended lockdown forced upon us by Covid-19. Driven by swift leadership and action, most of the front and back office functions have been able to ensure business continuity and mitigate issues. Clients are now asking for a new operating playbook that ensures business resilience along with seamless and secure virtual operating models.
Leading BPMs are moving towards this new model powered by extreme automation, digital workers and remote workforce to adapt and transform to customer needs. As BPMs evaluate new revenue models, the underlying financial structure, concept of human resources, technology and solutions framework, simply put the BPM playbook is changing rapidly as we speak.

Key Highlights:

  • Extreme Automation will drive new normal for the BPO Industry
  • Digital Workforce will drive next-gen BPO delivery model
  • Digital Transformation driving New customer and employee engagement models post Covid
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About Automation Anywhere

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only web-based and cloud native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,400 partners, Automation Anywhere has deployed over 1.8 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.