Synopsis

A DIGITAL BUSINESS DOESN'T JUST SIMPLY ABSORB TECHNOLOGIES:
It’s about using digital technology to weave businesses and systems and processes into the broader digital fabric that extends to customers, partners and employees. Becoming a digital business is all about influence, about fostering change, about buy-in.

DIGITAL TRANSFORMATION CLOSES INFORMATION GAPS:
As organisations become larger, more complex and more geographically spread, gaps appear between strategy and execution or between what customers want and what they get. A true digital business aims to address these gaps in the information value chain.

AUTOMATION'S VALUE LIES BEYOND COST OPTIMIZATION:
While early wins might result from cost effectiveness, automation can truly transform an organisation's DNA by increasing capacity, improving customer experience, and enhancing compliance.

AUTOMATION LIES AT THE CENTER OF BCP:
While, BCP is still very human dependent, automation can play a critical role in prevention, planning & response, thus improving resiliency.