Key Takeaways:

FROM POINT IN TIME SOLUTIONS TO VALUE CHAIN RELIABILITY
While intelligent automation began with process-driven point in time solutions, it has now expanded to deliver value and readiness across the value chain. It helps build resilience through customer experience, productivity and waste reduction.

AUTOMATION IMPROVES THE QUALITY OF QUALITY ASSURANCE
For supply chains, intelligent automation aids in revenue enablement by improving quality assurance standards. It impacts cost of conformance and cost of non-conformance to benefit processes across the value chain.

TRANSACTIONAL TO COGNITIVE TO ANALYTICS
Value chains deploy automation that carry out repetitive tasks while dealing with structured data, perform cognitive tasks that utilize NLP and self-learning technologies, and also carry out machine learning analytics that help with decision making.

CHANGE MANAGEMENT MUST BE APPROACHED SMARTLY
It’s important to convince employees about the value of intelligent automation by showcasing how it can make their job easier. Empowering workers to create change and participate in it, enables them to accept it faster.

LEAN AUTOMATION IS THE SUSTAINABLE WAY FORWARD
While user experience remains at the heart of intelligent automation deployments, enterprises must ensure that effective convergence of systems takes place and teams do not become too bloated.